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Frequently Asked Questions
Q: How long does it take to check?
A: AAMCO centers perform an External Diagnostic Service, which includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. The External Diagnostic Service is completed in approximately 90 minutes.
Q: How much does it cost?
A: Each AAMCO center is independently owned and operated. There is no Charge for an External Diagnostic Service.
Q: What type of transmission fluid should I use?
A: Different transmissions require different types of transmission fluid. The experts at AAMCO recommend that you change your fluid every 25,000 to 35,000 miles as a part of our regular suggested maintenance --Safeguard Service. This service also includes replacing the filter or cleaning the screen, replacing the pan gasket, performing a final leak-check, and performing a road test. This service is warranted for 90 days against any leaks from your pan gasket.
Q: Do I need to make an appointment?
A: We recommend calling and setting up an appointment in order to shorten your waiting time. The Free External Diagnostic Service can take up to one hour.
Q: What types of services are available?
A: At AAMCO our focus is on transmissions, there are a variety of services available. If you think you are having a problem with your transmission, an AAMCO center will perform an External Diagnostic Service. The External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. If you have a transmission problem, the EDS determines if the problem can be corrected with an external repair or adjustment. In some cases, the replacement or adjustment of a transmission or drive-train related component(s) will correct the problem. In other cases there could be an electronic or computer malfunction. In still other cases the transmission needs to be rebuilt. AAMCO offers service for all of these transmission problems, for automatic or manual transmissions, and for domestic or imported cars. The best thing to do if you are having transmission problems is contact your local AAMCO center to have an External Diagnostic Service completed.
Q: What if I decide I don’t want any work done after you recommend it?
A: If AAMCO makes a recommendation for service based on any AAMCO Diagnostic Service-- and you choose not to have the work done on your vehicle-- you need only pay for the services or parts you have previously authorized, and take your car home. But remember, the longer you drive your vehicle, the worse the condition might become.
Q: How much can I expect to pay for a transmission repair?
A: The price to repair a transmission depends on several factors. These include determining the cause of your transmission problem, the condition and type of transmission in your car, and the type of service that needs to be done. AAMCO offers an External Diagnostic Service to identify how to fix your problem and keep your costs to a minimum. The AAMCO External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. This service determines if there is a transmission problem, and if the problem can be corrected with an external repair or adjustment. Contact your local AAMCO center to have an External Diagnostic Service completed.
Q: How long does it typically take for a transmission repair?
A: Minor services can sometimes be performed the same day since they do not involve the removal of your transmission. Major services or transmission rebuilding could take several days so that your transmission can be properly removed, reconditioned or rebuilt, and reinstalled.
Q: What do I do if I can’t drive my vehicle to the nearest AAMCO?
A: At AAMCO on University Parkway we offer Free in town towing. Contact us at 336-767-8301 to schedule a pick up.
Q: What if my vehicle is broken down and it is after hours?
A: If your vehicle breaks down after hours, call your nearest AAMCO center (1800-GO-AAMCO). Many AAMCO centers can arrange for towing after hours.
Q: What kind of warranty coverage comes with a rebuilt transmission?
A: Depending on your type of vehicle, AAMCO offers coverage for one year, three-year/36,000 miles or for as long as you own your car.
Where can I get my AAMCO warranty honored?
A: If you have a valid AAMCO warranty, you may take your car to any AAMCO center in the United States or Canada. Your warranty will be honored. |
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